If you couldn’t receive email with email verification code, pls check as below:
1，Please check if email address is correct OR if you checked the right email account(If you are going to register, it is recommended to use popular emails such as Gmail/Outlook/QQ email);
2，Please check if you clicked (for desktop version) Or (for mobile version) to request email code, if not, pls click firstly, after clicked, the send button will become grey.
3，Please check spam and trash folders or other folders in your email box. You can also try clearing your email cache;
4，Ensure that email works normally for receiving emails, pls change a client/device/browser to double check your email (e.g. through desktop,mobile or use other Browsers);
5，Pls ensure you DON'T mark vbt mailing address as spam or unsubcribed vbt mailing address, on the opposit, pls mark vbt mailing address as NOT SPAM;
6，If it still doesn't works after above checking, pls contact vbt online support or submit a request.
7，To ensure email code is well delivered to you, pls add vbt mailing address to your email contact, detailed instructions, pls refer to: How to whitelist vbt mailing address to facilate email code delivery?
Wrong Email verification code or Invalid code?
1，If you have frequently requested email code, please check the email receiving time to find the most latest email code. Note: Email code is only valid within 120 seconds, after expiration, pls re-send email code.
2，Ensure that email works normally for receiving emails, you could change a client/device/browser to double check your email code (e.g. through desktop,mobile or use other Browser);
3，Pls ensure you fill in the email code in right box, normally there is words"Email verification code" reminding in that box, not other verfication code box;
4，It is recommended to use popular emails such as Gmail/Outlook/QQ email to register vbt account.
5，If it still doesn't works after above checking, pls contact vbt online support or submit a request.
6，To ensure email code is well delivered to you, pls add vbt mailing address to your email contact, detailed instructions, pls refer to: How to whitelist vbt mailing address to facilate email code delivery?