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  1. VBT
  2. FAQ

FAQ

Token material

  • Discoin(DSCN)
  • Nuclear Bomb
  • Voken

2FA(Google 2FA/SMS)

  • How to move my 2FA codes to a new device and still have the old device
  • How to disable Google 2FA
  • Google 2FA Code Doesn't Work
  • How to Enable Google Authentication(Google 2FA)
  • What is Two-Factor Authentication (2FA), and why do I need it?

Account security

  • How to Secure Your Trading Account
  • Security tips
  • User Agreement
  • Account Hacked ,How to avoid Hack?

Other FAQs

  • Transaction burning and destruction announcement
  • Apply to List dowload
  • How to create a vbt Account?
  • “Security Password” FAQs
  • VBT Fee Structure
  • Not Received Email Code, Invalid or wrong Email code
See all 7 articles

Withdrawal

  • Withdrawals missing or Failure
  • Withdraw to Wrong address?
  • Why my withdrawal is cancelled?
  • Withdrawal FAQs

Trading Issues

  • Locked Asset,what to do?
  • How to Trade and Trading FAQs
  • Why my order/trade could not be executed, or could not cancelled?
  • Locked Asset,what to do?

Deposit

  • Deposit to Wrong Address, Wrong Tokens
  • Deposit Instructions
  • How long does Deposit take?
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