FAQ

Token material

• Discoin（DSCN）
• Nuclear Bomb
• Voken

2FA(Google 2FA/SMS)

• How to move my 2FA codes to a new device and still have the old device
• How to disable Google 2FA
• Google 2FA Code Doesn't Work
• How to Enable Google Authentication(Google 2FA)
• What is Two-Factor Authentication (2FA), and why do I need it?

Account security

• How to Secure Your Trading Account
• Security tips
• User Agreement
• Account Hacked ,How to avoid Hack?

Other FAQs

• Transaction burning and destruction announcement
• Apply to List dowload
• How to create a vbt Account?
• “Security Password” FAQs
• VBT Fee Structure
• Not Received Email Code, Invalid or wrong Email code

See all 7 articles

Withdrawal

• Withdrawals missing or Failure
• Withdraw to Wrong address?
• Why my withdrawal is cancelled?
• Withdrawal FAQs

Trading Issues

• Locked Asset,what to do?
• How to Trade and Trading FAQs
• Why my order/trade could not be executed, or could not cancelled?
• Locked Asset,what to do?

Deposit

• Deposit to Wrong Address, Wrong Tokens
• Deposit Instructions
• How long does Deposit take?